Terms and Conditions

Welcome to our online store. By browsing or purchasing from our store, you agree to the following terms and conditions in accordance with the applicable laws and regulations in the Kingdom of Saudi Arabia:

1. Purchases and Orders

• All displayed prices are in Saudi Riyals (SAR) and include Value Added Tax (VAT 15%).
• The store reserves the right to accept or cancel any order in the event of product unavailability or pricing errors.

2. Payment and Shipping

• We provide secure payment methods (Mada, Credit Cards, Apple Pay, etc.).
• Orders are shipped via approved shipping companies within the Kingdom during the timeframe specified upon checkout.

3. Returns and Exchange

• Returns and exchanges are subject to the Saudi E-Commerce Law.
• Customers have the right to request a return within 7 days of receiving the product, provided the item is in its original condition and packaging. The customer covers return shipping costs (unless there is a manufacturing defect).
• Custom-made products, personal items, and direct-use goods are excluded from returns for hygiene and health reasons.

4. Privacy and Data Protection

We are committed to protecting your personal data and using it solely to fulfill your orders and enhance your experience, in compliance with the Personal Data Protection Law.

5. Amendments to Terms

The store reserves the right to update these terms and conditions when necessary. Amendments become effective immediately upon being published on the website.

If you have any questions, please feel free to reach out to us through our support channels available on the store.